Contact ConvertFileBox
We'd love to hear from you. Whether you've encountered a problem with a conversion, have an idea for a new format we should support, or want to explore a partnership, send us a message. We read every email and typically respond within 48 hours.
Email Us
- General inquiries: hello@convertfilebox.com
- Feature requests: hello@convertfilebox.com
- Bug reports: hello@convertfilebox.com
- Partnership inquiries: hello@convertfilebox.com
Response Time
We typically respond within 48 hours on business days.
For urgent technical issues, please include “URGENT” in your subject line.
Before You Contact Us
Many common questions are answered on our FAQ pages:
- How to convert HEIC to JPG
- What is HEIC format?
- How to convert screenshots to JPG
- Frequently asked questions
Other Ways To Reach Us
Find us on GitHub: github.com/wajahat2022/converter-saas
Read our blog for tips, guides, and format explainers: convertfilebox.com/blog
Frequently Asked Questions
How long does it take to get a response?
Typically within 48 hours on business days.
Do you offer phone support?
No. Email is the fastest way to reach us.
Can you help me convert a specific file?
Yes, if you're stuck, describe the issue and attach a sample file (with sensitive info removed).
Do you offer enterprise plans?
Yes. Contact us with your requirements and we'll discuss custom options.